Privacy Policy

AKIMA PRIVACY NOTICE

Last reviewed: June 2024

Introduction

Akima and its portfolio of operating companies (”Company” or “We”) respects your privacy and are committed to protecting it through our compliance with this policy. As used in this Privacy Notice, terms such as “we” or “our” refer to Akima, LLC, and its current and future family of subsidiaries. This Privacy Notice applies to the web site: www.akima.com as well as any of our other websites, including any websites owned, operated, or sponsored by any of our subsidiaries or affiliates. This Privacy Notice does not apply to information collected offline or via online sources other than the site. We invite you to visit the site to search or browse without revealing personal information or registering with Akima.  However, as we gather information about your usage or as you may choose to give Akima or companies within Akima’s portfolio of companies personal information via the site, Akima will let you know how we will use such information and provide you with an option to opt out. Your continued use of the site will indicate your agreement to this Privacy Notice. You should review this Privacy Notice regularly as it may change at any time at our sole discretion.

This policy describes the types of information we may collect from you or that you may provide when you visit the website akima.com (our “Website”) and our practices for collecting, using, maintaining, protecting, and disclosing that information so that you can make an informed decision as to your use of this site.

This policy applies to information we collect:

• On this Website
• In email, text, and other electronic messages between you and this Website
• Through mobile and desktop applications you download from this Website, which provide dedicated non-browser-based interaction between you and this Website.
• When you interact with our applications on third-party websites and services, if those applications include links to this policy

It does not apply to information collected by:

• Us offline or through any other means
• Any third party; including through any application or content (including advertising) that may link to or be accessible from (or on) the Website

Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. Our site is provided to you as a convenience. By providing access to our site content, we do not warrant or represent that: the content is accurate or complete; the content is current; the content is free from technical inaccuracies or typographical errors; and your access to the site will be free from interruptions, errors, computer viruses or other harmful components. You use our site at your own risk. Our site content is provided “as is” and without warranties of any kind, either express or implied. If you do not agree with our policies and practices, your choice is not to use our Website. By accessing or using this Website, you agree to this privacy policy. This policy may change from time to time (see Changes to Our Privacy Notice). Your continued use of this Website after we make changes is deemed acceptance of those changes, so please check the policy periodically for updates.

Section 508 Compliance and Children

Akima recognizes and acknowledges the requirement for compliance with Section 508 of the Rehabilitation Act and the Accessibility standards within 36 CFR part 1194. Additionally, this site is intended for adult use only. It is not intended for children, and Akima asks that minors not submit any personal information. Akima does not knowingly collect personal information from children. If we learn we have collected or received personal information from a child, we will delete that information.

Information We Collect About You and How We Collect It

We collect several types of information from and about users of our Website, including information:

• By which you may be personally identified, such as name, postal address, e-mail address, telephone number, or other identifier by which you may be contacted online or offline (”personal information”)
• That is about you but individually does not identify you
• That is about your internet connection, the equipment you use to access our Website, and/or usage details

We collect this information:

• Directly from you when you provide it to us
• Automatically as you navigate through the site; information collected automatically may include usage details, IP addresses, and information collected through cookies and other tracking technologies
• From third parties, for example, our business partners

Information You Provide to Us

The information you may provide to us through our Website may include:

• Information included by filling in forms on our Website
• Records and copies of your correspondence (including email addresses), if you contact us to report a problem with our Website, or for any other reason
• Responses to surveys that we might ask you to complete for research purposes
• Your search queries on the Website

To the maximum practical extent, Akima will collect information directly from the individual. Akima provides means, where feasible and appropriate, for individuals to authorize the collection, use, maintenance, and sharing for information prior to its collection. Akima provides appropriate means for individuals to understand the consequences of decisions to approve or decline the authorization of the collection, use, dissemination, and retention of personal information. You do not have to provide us with personal information if you do not want to; however, that may limit your ability to use certain functions of this site or to request certain services or information.

By providing us with your contact information in order to receive information from Akima, you are opting into receiving a communication regarding your inquiry. If you do not wish to be contacted by Akima, please do not enter any contact information on our site.

Information We Collect Through Automatic Data Collection Technologies

As you navigate through and interact with our Website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:

• Details of your visits to our Website, including traffic data, location data, logs, and other communication data and the resources that you access and use on the Website
• Information about your computer and internet connection, including your IP address, operating system, and browser type

The information we collect automatically may be only statistical data and does not include personal information, but we may maintain it or associate it with personal information we collect in other ways or receive from third parties. This helps us to improve our Website and to deliver a better and more personalized service, including by enabling us to:

• Estimate our audience size and usage patterns
• Store information about your preferences, allowing us to customize our Website according to your individual interests
• Speed up your searches
• Recognize you when you return to our Website

The technologies we use for this automatic data collection may include:

• Cookies (or Browser Cookies): A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of our Website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Website.
• Flash Cookies: Certain features of our Website may use local stored objects (or Flash cookies) to collect and store information about your preferences and navigation to, from, and on our Website. Flash cookies are not managed by the same browser settings as are used for browser cookies. For information about managing your privacy and security settings for Flash cookies, see Choices About How We Use and Disclose Your Information.
• Web Beacons: Pages of our Website and our e-mails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).

How We Use Your Personal Information

We use information that we collect about you or that you provide to us, including any personal information:

• To present our Website and its contents to you
• To provide you with information or services that you request from us
• To fulfill any other purpose for which you provide it
• To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection
• To notify you about changes to our Website or any products or services we offer or provide though it
• In any other way we may describe when you provide the information
• To respond to an e-mail or particular request from you
• To process an application as requested by you
• To comply with applicable laws, regulations, and legal process
• To protect someone’s health, safety, or welfare
• To protect our rights or take appropriate legal action
• As otherwise necessary or useful for us to conduct our business, so long as such use is permitted by law and is consistent with the uses enumerated above
• For any other purpose with your consent

Akima collects the minimum personal information necessary to serve its customers and the general public. Information collected on the site will be used for the specific reasons for which it was provided. Information collected from you will not be shared with third parties for purposes other than in support of Akima’s operations and as necessary to facilitate the purpose for which it was provided.

We limit the collection of personal information to what we need to know in order to achieve our goal of providing superior quality and value. For example, some sections of our site invite you to contact us for more information, and in these cases we may request your name and email address. We will not use your email for any other purpose, and you will not receive unsolicited e-mail from Akima as a result of supplying this information.

OPT IN CONSENT: By submitting your phone number, you are authorizing to send you text messages and notifications. Message/data rates apply. Reply STOP to unsubscribe to a message sent from us.

SMS CONSENT and PERSONAL INFORMATION is not shared with or sold to any third parties.

Disclosure of Your Personal Information

We may disclose aggregated information about our users and information that does not identify any individual. We may disclose information that we collect as described in this privacy policy. SMS CONSENT and PERSONAL INFORMATION is not shared with or sold to any third parties:

• To our subsidiaries and affiliates
• To contractors and service providers we use to support our business and who are bound by contractual obligations to keep information confidential and use it only for the purposes for which we disclose it to them
• To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Akima’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by Akima about our Website users is among the assets transferred
• For any other purpose disclosed by us when you provide the information
• With your consent

We may also disclose your information:

To comply with any court order, law, or legal process, including to respond to any government or regulatory request

If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Akima, our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction

Notwithstanding the foregoing, if you choose to provide us with your phone number so we can send you text messages, we will not share, trade, sell, or otherwise disclose your phone number to any third parties.

Choices About How We Use and Disclose Your Information

We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your information:

• Tracking Technologies and Advertising: You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of this site may then be inaccessible or not function properly.

Data Security

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on our secure servers behind firewalls.

However, the safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone. We urge you to be careful about giving out information in public areas of the Website like message boards. The information you share in public areas may be viewed by any user of the Website. Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.

Resume Collection

Our Website provides a capability for users to express interest in and otherwise apply for open positions. To comply with our affirmative action plan obligations, we accept resumes only through iCIMS (Applicant Tracking System). Any resumes received through iCIMS will be held in confidence and used solely in connection with the expression of interest in or application for open positions.

External Links

We furnish external links on Akima’s web pages that cause you to leave our Website. These are provided for your convenience and should be used with discretion. Please be aware that we have no control over the Internet sites accessible through these links or the information found there. Akima cannot and does not make any representation about these sites or the material on them. We do not endorse or recommend any of the material or information found on any non-Akima site. Akima is not liable for any personal information that you submit to third parties or to any Web site linked to this Site.

Notice to California Residents

This section applies to our collection and use of Personal Information if you are a resident of California, as required by the California Consumer Privacy Act of 2018 and its implementing regulations, as amended by the California Privacy Rights Act (“CCPA”), where “Personal Information” has the definition set forth in the CCPA.

Akima makes the following disclosures regarding the Personal Information it has collected within the 12-month period preceding the date this Privacy Notice was last reviewed (set forth at the top of this Privacy Notice):

Sources of Personal Information

We collect Personal Information from the categories of sources detailed in the Information We Collect About You and How We Collect It section above. 

Use of Personal Information

We collect Personal Information for the business and commercial purposes detailed in the How We Use Your Personal Information section above.

Disclosure of Personal Information

The categories of third parties to whom we disclose Personal Information for a business or commercial purpose are detailed in the Disclosure of Your Personal Information section above.  The categories of third parties to whom we sell or share Personal Information are summarized in the chart below. We do not knowingly sell or share the Personal Information of minors under the age of 16.

Your Privacy Rights and How to Exercise Them

Depending on where you live, you may have the following rights with respect to your Personal Information under applicable data protection laws:

• Access – The right to know what Personal Information we have collected about you and to access such Personal Information.
• Data portability – The right to receive a copy of your Personal Information in a portable and readily usable format.
• Deletion – The right to delete your Personal Information that we have obtained, subject to certain exceptions.
• Correction – The right to correct inaccuracies in your Personal Information.
• Opt out of certain processing – The right to opt out of the processing of your Personal Information for purposes of targeted advertising and opt out of the sale or sharing of your Personal Information.

To opt out of marketing emails, please follow the instructions included in the email correspondence. Please note that, even if you unsubscribe from certain correspondence, we may still need to contact you with important transactional or administrative information, as permitted by law. 

To exercise any of the privacy rights afforded to you under applicable data protection laws, please submit a request to us by one of the following methods:

• Calling us toll free at (844) 675-7686
• E-mailing us at info@akima.com
• Clicking on the opt out links at the bottom of our website

You may also initiate any opt outs by broadcasting an Opt-Out Preference Signal, such as the Global Privacy Control (GPC). We honor Opt-Out Preference Signals, including GPC. If you choose to use an Opt-Out Preference Signal, you will need to turn it on for each supported browser or browser extension you use.

You will not be discriminated against in any way by virtue of your exercise of the rights listed in this Privacy Notice which means we will not deny goods or Services to you, provide different prices or rates for goods or Services to you, or provide a different level or quality of goods or Services to you.  Only you, or an authorized agent that you authorize to act on your behalf, may make a request related to your Personal Information. You may also make a request on behalf of your minor child.

We must verify your identity before fulfilling your requests, and if we cannot verify your identity, we may request additional information from you. If you are an authorized agent making a request on behalf of another person, we will also need to verify your identity, which may require proof of your written authorization or evidence of a power of attorney. We endeavor to respond to requests within the time period required by applicable law. If we require more time, we will inform you of the reason and extension period in writing.

We do not charge a fee to process or respond to your requests unless they are excessive or repetitive. If we determine that a request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request. We may deny certain requests, or only fulfill some in part, as permitted or required by law. If you are not satisfied with the resolution of your request and you are afforded a right to appeal such decision, you will be notified of our appeal process in our response to your request.

Other California Privacy Rights

Under California Civil Code Section 1798.83, individual customers who reside in California and who have an existing business relationship with us may request information about our disclosure of certain categories of Personal Information to third parties for the third parties’ direct marketing purposes, if any. To make such a request, please contact us using our contact information set forth below. Please be aware that not all information sharing is covered by these California privacy rights requirements and only information on covered sharing will be included in our response. This request may be made no more than once per calendar year.

Changes to Our Privacy Policy

It is our policy to post any changes we make to our privacy policy on this page. If we make material changes to how we treat our users’ personal information, we will notify you through a notice on the Website. The date the privacy policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our Website and this privacy policy to check for any changes.

Contact Information

To ask questions or comment about this privacy policy and our privacy practices, please contact us using the following methods:

Online: akima.ethicspoint.com​
Phone: 844-675-7686